Chief Information Technology Officer

SS&C Technologies is a global leader in the financial services and healthcare industries, providing innovative solutions for investment and financial services. We are seeking a highly skilled and experienced Chief Information Technology Officer to lead our technology strategy and roadmap, driving innovation and excellence in our IT operations.

• Develop and implement the company's IT strategy and roadmap, aligning with our commercial priorities.
• Lead the evaluation and implementation of emerging technologies and trends to drive innovation and growth.
• Ensure the stability, security, and scalability of our technology solutions, implementing best practices for IT operations and security.
• Sponsor complex projects and optimize the use of IT core technology services, monitoring the external environment to identify opportunities for infrastructure development and enhancement.
• Own the scope of SOWs and drive accountability, governance, and delivery, ensuring the technology landscape is secure, available, and optimized to meet customer requirements.
• Foster a customer-focused technology environment, driving the delivery of products and services that exceed and shape customer expectations.
• Project Delivery: Drive major change in technology architecture and infrastructure to achieve improved functionality, quality, and cost effectiveness, ensuring all technology in the business is fit for purpose and in line with client demands.
• Collaborate with cross-functional teams to deliver high-quality, scalable, and innovative solutions, working closely with internal stakeholders to establish clear project milestones, timelines, and resourcing requirements.
• Ensure effective execution and delivery of client implementations, leading our testing practices to ensure quality software code output.
• Continually drive the improvement of testing methods to automate and become more efficient, reviewing, designing, and implementing a contemporary SDLC that minimizes waste and reduces time to market.
• Have input into and manage the modernization of our core record-keeping platforms via microservices, redesigning and implementing a modern client service management organization that integrates client implementation, production support, and managed services within one go-to-market team.
• Operations: Accountable for the governance, design, implementation, management of change, lifecycle, development, and support of core technologies, including cloud and on-premise infrastructure, virtualization, compute, database, and storage services, backup, recovery, and archiving, network services, and hardware asset management.
• Manage multiple client implementations and environments simultaneously, ensuring we meet our contracted SLAs, overseeing the delivery of feasibility studies, solution designs, development, testing, and implementation for areas of team responsibility.
• Ensure procedures and controls are utilized to maintain the integrity, resilience, and security of systems, providing solutions and processes to enable and ensure the protection of customer data remains a top priority throughout the Enterprise.
• Own the support processes to deliver efficient and effective operations, including facilitating escalations, managing technology lifecycle, including regular deployment releases, upgrades, and patching activities.
• Effective leadership of ICT functions and services for a complex organization with a challenging, time-critical, and changeable operational environment, building understanding and commitment across the team to meet key performance indicators, including indicators that drive the ongoing financial sustainability of the business.
• Vendor and Budget Management: Direct major IT initiatives/projects to ensure they are completed to the appropriate quality standards, to budget, and within the timescales set, ensuring the IT operational component of the business is operating at/or evolving to a best-of-breed total cost of ownership (TCO) position.
• Partner with clients and strategic vendors on IT strategy and solutions, providing IT leadership with clients, continuously reviewing new industry trends, technologies, and SDLC improvements for potential introduction as added value into the Enterprise.
• Manage outsource, contract, and software vendors to ensure they deliver effective IT performance, including review of SLA (Service Level Agreements), performance, and reporting, managing vendor relationships and external service providers to deliver high-quality services and performance.
• Purchasing technology, software, equipment, and accessories for business added value and in line with global technology strategies, managing hardware/software licensing requirements.
• Leadership: Provide clear, decisive leadership and motivation across the technology function, establishing and delivering the Enterprise vision and goals, aligning technology solutions, processes, resources, and capabilities with GIDS, SS&C Enterprise Services, and other SS&C Business Units to maximize capabilities, efficiency, and effectiveness.
• Build and install an environment that exemplifies the SS&C and GIDS vision, purpose, and values that guide behaviors and decision-making, leading and guiding employees with a focus on consensus building and empowering them to be successful in serving stakeholders and customers.
• Accountable for ensuring IT has all the right skills and resource capacity to run the business, ensuring the integrity, resilience, and security of systems, and providing solutions and processes to enable and ensure the protection of customer data remains a top priority throughout the Enterprise.

Requirements:

• MBA or bachelor's degree in Computer Science, Information Technology/Systems, or equivalent experience.
• Master's degree preferred.
• Experience in tech leadership, delivering complex projects, preferable as a CTO.
• An in-depth knowledge of technology best practice and experience of implementing processes, procedures, and standards in a technology role.
• Proven track record architecting and operating enterprise-scale local and wide-area network technologies, network virtualization, and software-defined network design patterns.
• Proven track record of developing wealth or asset management platforms, ideally Registry solutions for Superannuation or Managed Funds.
• Proven experience of change management and delivering major change initiatives in a Technology Organization.
• Excellent management and leadership skills, with a proven track record of delivering excellent levels of IT services to large operational functions.
• Awareness of the latest available Digital technology to support the operational functions.
• Experience of hosting and delivering a managed services solution is desirable.
• Knowledge of Cloud and distributed software architecture principles, and expertise on security and technical risk management.
• Exceptional understanding on the technical operational requirements for a publicly listed digital product organization.
• Experience working in matrix-based organization, in conjunction with experience setting up and running hosted applications.
• Knowledge of SS&C technologies including Bluedoor, Hi Trust, and Trust Architect is highly desirable.
• Experience on modernizing technology platforms via microservices.
• Skills and Competencies: An effective communicator, with strong oral and written skills, strong commitment to developing team members, skill with organizational leadership (managing managers, designing an org chart) and growing talent at senior and leadership levels, effective problem solver with a customer-centric mindset and a strategic thinker to align Engineering efforts to commercial company objectives, commercial understanding of budgets and business-planning, previous software development skills including microservices is desirable.