Technical Onboarding Expert

2 weeks ago


Sydney, New South Wales, Australia GBG Full time
Key Responsibilities
Your key responsibilities will include:
  • Configuration, implementation, and support of GBG identity customers for activities such as onboarding and platform configuration changes.
  • Educating customers about our product and assisting them in understanding how to use our products.
  • Becoming a trusted advisor while anticipating and communicating project risks.
  • Working with prospects and clients to define their onboarding journey with minimum friction, aligned with the configurations available on the platform.
  • Assisting customers with detailed questions about our product architecture, configuration, APIs, and data reporting.
  • Acting as a single point of contact for key allocated projects and managing the end-to-end implementation and consultancy of our biometric and hosted greenID solutions.


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