Technical Onboarding Expert
2 weeks ago
Your key responsibilities will include:
- Configuration, implementation, and support of GBG identity customers for activities such as onboarding and platform configuration changes.
- Educating customers about our product and assisting them in understanding how to use our products.
- Becoming a trusted advisor while anticipating and communicating project risks.
- Working with prospects and clients to define their onboarding journey with minimum friction, aligned with the configurations available on the platform.
- Assisting customers with detailed questions about our product architecture, configuration, APIs, and data reporting.
- Acting as a single point of contact for key allocated projects and managing the end-to-end implementation and consultancy of our biometric and hosted greenID solutions.
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Product Onboarding Expert
2 days ago
Sydney, New South Wales, Australia ZipHQ, Inc. Full timeJob DescriptionAs a Product Onboarding Expert at ZipHQ, Inc., you'll be responsible for ensuring seamless onboarding experiences for our customers. This involves providing expert-level technical knowledge, guiding customers through the product setup process, and collaborating with cross-functional teams to drive customer adoption.Key...
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Client Onboarding Expert
7 days ago
Sydney, New South Wales, Australia FactSet Full timeAbout UsFactSet is a financial technology firm that offers software products to hedge funds, asset managers, banks, and brokers. We are seeking a highly motivated Client Onboarding Expert to join our team.As a Client Onboarding Expert, you will be responsible for collaborating with internal project managers, developers, and external clients to provide...
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Technical Onboarding Lead
4 days ago
Sydney, New South Wales, Australia Liven Full timeAbout UsLiven is a leader in the global hospitality industry, serving over 6,000 venues and millions of diners across key markets. We offer innovative solutions to streamline hospitality businesses and enhance profitability.Our platform combines ordering, back-of-house operations, and payments to create a seamless experience. Our passion for hospitality...
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Client Onboarding Expert
2 weeks ago
Sydney, New South Wales, Australia Anton Murray Consulting Full timeWe are seeking a highly skilled Client Onboarding Expert to join our Business Implementation team at Anton Murray Consulting. As a seasoned project manager, you will be responsible for overseeing the end-to-end onboarding process for new clients, ensuring a seamless transition experience.About the TeamOur Business Implementation team is at the forefront of...
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Technical Onboarding Specialist
1 week ago
Sydney, New South Wales, Australia Klaviyo Inc. Full timeAbout the JobWe're seeking a highly skilled Technical Onboarding Specialist to join our Sydney office. As a key member of our onboarding team, you'll be responsible for ensuring a smooth transition for new customers onto our platform.You'll work closely with our sales and customer success teams to deliver exceptional customer experiences and drive business...
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Onboarding Experience Expert
1 week ago
Sydney, New South Wales, Australia HPX Group Full timeAbout the RoleThe Onboarding Experience Expert will be responsible for designing and implementing best-in-class onboarding experiences for new hires at HPX Group. You will work closely with internal stakeholders to create engaging onboarding programs, ensure seamless integration into our People Systems, and deliver exceptional first-week experiences.This is...
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Onboarding Consultant
1 week ago
Sydney, New South Wales, Australia Klaviyo Inc. Full timeAbout the RoleWe are seeking a skilled Onboarding Consultant to join our Sydney office. As an expert in customer onboarding, you will be responsible for guiding new customers through their initial 30-45 days of setup and enablement.The ideal candidate will have a track record of finding creative solutions to unique problems and thrive in challenging...
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Customer Onboarding Expert
1 week ago
Sydney, New South Wales, Australia Commonwealth Bank Full timeJob OverviewWe are seeking an experienced Customer Onboarding Expert to join our Digital 2.0 program. In this role, you will work with cross-functional teams to develop and implement innovative solutions that meet the needs of our customers and drive business growth. As a seasoned professional, you will have a strong understanding of digital origination,...
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Customer Onboarding Expert
1 week ago
Sydney, New South Wales, Australia Klaviyo Full timeAt Klaviyo, we prioritize diversity and inclusivity in our workplace. We believe everyone deserves equal opportunities for success and value the unique perspectives each employee brings. If you're a close but not exact match with the job requirements, we encourage you to still apply. To learn more about life at Klaviyo, visit careers.klaviyo.com.About the...
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Hybrid Technical Onboarding Specialist
7 days ago
Sydney, New South Wales, Australia Pendo Full timeUnlock Customer Potential with PendoThe Professional Services Technical Account Manager (TAM) plays a critical role in driving customer success and accelerating time to value for Pendo users in the ANZ region. This hybrid role requires a unique blend of onboarding expertise, long-term account management, and technical consulting skills.As a Technical Account...
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Digital Onboarding Expert
1 week ago
Sydney, New South Wales, Australia Amazon Full timeWe're looking for a highly motivated Digital Onboarding Expert to join our team and lead the development of cutting-edge onboarding experiences. As a key member of our digital transformation team, you'll have the opportunity to shape the future of our customer experience.About the RoleIn this exciting position, you'll be responsible for designing, building,...
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Senior Onboarding and Adoption Expert
6 days ago
Sydney, New South Wales, Australia black Full timeThe RoleWe are seeking a Senior Onboarding and Adoption Expert to join our team. As a key member of our onboarding process, you will work closely with our customers to ensure successful implementation and adoption of our SaaS platform.Main ResponsibilitiesDriving customer success through effective onboarding and adoption strategiesLeveraging project...
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Enterprise Onboarding Expert
6 days ago
Sydney, New South Wales, Australia SafetyCulture Full timeSafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being. Our technology platform and products give front-line workers a voice and leaders the visibility to make smart decisions to improve safety, quality, and...
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Onboarding Specialist
4 weeks ago
Sydney, New South Wales, Australia Klaviyo Inc. Full timeAbout the team:We are looking for an Onboarding Specialist to join our Sydney Office who is passionate about providing the best onboarding experience and support to APAC customers.Our Sydney team began to take shape in early 2022 and has now built our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As...
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Technical Sales Lead
1 week ago
Sydney, New South Wales, Australia Internetwork Expert Full timeAt Internetwork Expert, we are looking for a Technical Sales Lead to champion the technical aspects of digital marketing and educate our team on in-depth PPC, SEO, Social and UX/UI strategies.About the CompanyWe specialize in SEO, PPC, and social advertising, delivering data-driven strategies that transform online presencesWe are proud to be Australia's...
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Client Success Engineer
2 weeks ago
Sydney, New South Wales, Australia Liven Full timeKey ResponsibilitiesLead the end-to-end onboarding process for Liven's products, including scoping, planning, execution, and delivery.Ensure projects are completed on time, within scope, and to budget.Act as the primary technical advisor for clients, translating business requirements into actionable technical specifications.What We're Looking ForWe're...
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Technical Onboarding Project Manager
1 week ago
Sydney, New South Wales, Australia One Fit Stop (Australia) Pty Ltd Full timeAbout HapanaHapana is a leading software solution provider in the fitness industry, empowering multisite boutique businesses to optimize their operations. With a strong focus on member experiences and unparalleled support, we've established a reputation that spans across 17 countries.We're committed to driving growth for our teams and clients through...
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Onboarding Technician
4 weeks ago
Sydney, New South Wales, Australia Liven Full timeJoin the revolution in hospitality techLiven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD)...
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Technical Solutions Expert
2 weeks ago
Sydney, New South Wales, Australia Hello Clever Full timeAbout UsHello Clever is a fintech company transforming the payments industry in Australia by providing real-time payment and loyalty solutions for eCommerce and instore businesses.The RoleAs a Technical Solutions Specialist, you will work closely with sales and technical teams to design and deliver custom payment and loyalty solutions for our merchants. You...
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Technical Solutions Expert
1 week ago
Sydney, New South Wales, Australia GBG Plc Full timeAbout GBG PlcGBG is the leading expert in global identity and location. In an increasingly digital world, our company helps businesses grow by providing intelligence to make informed decisions about their customers.We power over 20,000 of the world's best-known organisations with our global data, agile technology, and expert teams.This means our clients can...