Hearing Health Care Professional

8 hours ago


Capalaba, Queensland, Australia Audika Full time

We are seeking a talented Clinics Coordinator to join our dynamic team at Audika, a world-leading hearing healthcare group. As a key member of our clinic team, you will play a pivotal role in enhancing our customers' experience and contributing to the success of our clinics.

About Us

Audika is part of Demant, a global hearing healthcare leader that employs over 17,500 staff worldwide. Our Australian clinics provide top-notch hearing services to valued clients, and we strive to make a positive impact on the lives of people with hearing loss.

Job Overview

This permanent full-time position offers a competitive salary of $60,000-$80,000 per annum, plus superannuation and performance incentives. As a Clinics Coordinator, you will work closely with clinicians and hearing technicians to deliver exceptional customer service and promote our products and services.

Key Responsibilities

Your primary duties will include:

  • Providing outstanding customer service to ensure our clients receive the best possible solutions for their hearing needs.
  • Collaborating with clinicians and hearing technicians to provide quality hearing healthcare outcomes.
  • Leveraging your sales skills to promote our products and services, while ensuring a seamless customer experience.
Requirements

To succeed in this role, you will need:

  • Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health.
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey.
  • Higher School Certificate (HSC) or TAFE Qualification and computer literacy skills.
Benefits

As an Audika employee, you can expect:

  • A supportive team environment where everyone thrives and succeeds.
  • Ongoing professional development through clear career paths and training opportunities.
  • A comprehensive benefits package including MyRewards program discounts, Employee Assistance Program, birthday and Christmas gifts, and more.

We create trust We are Team-players We create innovative solutions We apply a can-do attitude in everything we do.



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