Hearing Health Care Professional
8 hours ago
We are seeking a talented Clinics Coordinator to join our dynamic team at Audika, a world-leading hearing healthcare group. As a key member of our clinic team, you will play a pivotal role in enhancing our customers' experience and contributing to the success of our clinics.
About UsAudika is part of Demant, a global hearing healthcare leader that employs over 17,500 staff worldwide. Our Australian clinics provide top-notch hearing services to valued clients, and we strive to make a positive impact on the lives of people with hearing loss.
Job OverviewThis permanent full-time position offers a competitive salary of $60,000-$80,000 per annum, plus superannuation and performance incentives. As a Clinics Coordinator, you will work closely with clinicians and hearing technicians to deliver exceptional customer service and promote our products and services.
Key ResponsibilitiesYour primary duties will include:
- Providing outstanding customer service to ensure our clients receive the best possible solutions for their hearing needs.
- Collaborating with clinicians and hearing technicians to provide quality hearing healthcare outcomes.
- Leveraging your sales skills to promote our products and services, while ensuring a seamless customer experience.
To succeed in this role, you will need:
- Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health.
- Strong interpersonal communication skills and empathy for clients to support their hearing journey.
- Higher School Certificate (HSC) or TAFE Qualification and computer literacy skills.
As an Audika employee, you can expect:
- A supportive team environment where everyone thrives and succeeds.
- Ongoing professional development through clear career paths and training opportunities.
- A comprehensive benefits package including MyRewards program discounts, Employee Assistance Program, birthday and Christmas gifts, and more.
We create trust We are Team-players We create innovative solutions We apply a can-do attitude in everything we do.
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