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Landside Commercial Manager

2 months ago

Torrens, Australian Capital Territory, Australia Adelaide Airport Full time
About the Role

This is a key position within the Landside & Digital Business unit at Adelaide Airport, responsible for driving commercial growth and optimizing revenue streams. The successful candidate will lead the development and implementation of strategies to enhance customer experience, improve operational efficiency, and maximize return on assets.

Key Responsibilities
  • Commercial Strategy Development
    • Develop and implement pricing strategies for public, staff, and tenant parking services, as well as bus, taxi, chauffeur, and rideshare services.
    • Identify and develop new products and services to maximize return on assets, including new car parks, pricing models, and customer services.
  • Operational Efficiency
    • Streamline business processes to minimize operating costs and improve customer experience.
    • Continually review and improve the analysis, monitoring, and reporting of Landside Commercial activities.
  • Team Collaboration
    • Collaborate with other business units to ensure the optimum customer experience.
    • Manage, mentor, advise, and develop the Landside & Digital Commercial Analyst to ensure the ongoing advancement of individual and team skills and capabilities.
  • Stakeholder Engagement
    • Establish and manage productive relationships with relevant key stakeholders.
    • Represent Adelaide Airport at relevant forums to ensure the company remains at the forefront of industry thinking and practices.
Requirements
  • Education
    • Educated to degree level, preferably in a business, marketing, or technology-related discipline.
  • Experience
    • Commercial business experience, particularly in areas such as ecommerce, retail, sales, and distribution, revenue/yield management, or parking.
    • Demonstrated experience in developing and implementing new products or services in a commercially competitive environment.
Adelaide Airport Values

Adelaide Airport is committed to the following values:

  • Accountability
  • Integrity
  • Responsiveness
  • Pride
  • Openness
  • Relationships
  • Teamwork