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Employee Relations Specialist
2 months ago
About the Opportunity
Bupa is seeking an experienced Employee Relations Advisor to join our team on a permanent full-time basis. As an Employee Relations Advisor, you will play a critical role in managing employee-related matters, providing high-quality service delivery, advice, and support.
Key Responsibilities
- Manage employee relations cases effectively, ensuring timely and accurate resolution.
- Provide expert advice and guidance on People policies and processes, ensuring seamless service delivery.
- Develop and maintain collaborative relationships with stakeholders to resolve employee relations matters.
- Utilize Bupa's case management system to track and record cases accurately, ensuring access to quality data.
- Coach and support Leaders to build their capability on People processes and Bupa systems.
- Ensure fair and accurate interpretation of contract terms, Employment Agreements, and applicable Awards.
- Act as an escalation point for People Services Administrators on generalist people enquiries.
- Contribute to team performance by identifying opportunities to improve and standardize People policies, processes, and documentation.
Why Work at Bupa?
Bupa values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels valued and respected. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a commitment to promoting from within.
Requirements
- Demonstrated experience in managing end-to-end employee relations cases.
- Experience coaching leaders and employees on People processes, systems, and policies.
- Experience with interpretation and application of employment contracts, Awards, and Enterprise Agreements.
- Excellent communication skills, with the ability to convey complex concepts in a manner suited to the audience.
- Experience using HRIS systems, preferably Workday.
- Highly organized with strong attention to detail.
- Previous experience working within healthcare or aged care would be beneficial.
