Head of Excellence

2 weeks ago

Melbourne, Victoria, Australia beBeeQuality Full time $165,452 - $175,000
Job Description

The Head of Quality role is a critical position that requires leadership skills and expertise in quality management. As a key member of the organization, you will be responsible for providing strategic direction and ensuring the effectiveness of the quality function.

This includes overseeing quality across bids, projects, and products, managing audits, reviews, and certifications, as well as developing and implementing quality assurance activities. You will also lead a team of quality professionals to provide quality assurance services to the business.

Key Responsibilities
  • Assure Quality & Compliance - Oversee quality across bids, projects, and products, ensure compliance with safety, regulatory, and certification standards, and manage audits, reviews, and certifications.
  • Lead Quality Function & Resources - Plan, organise, and lead the quality team, optimising resources, developing skills, and fostering teamwork across the organisation.
  • Risk & Performance Management - Analyse operational data to identify and prevent risks, provide performance insights to management, and exercise authority to stop unsafe or non-compliant actions.
  • Drive Customer Quality & Feedback - Manage customer (internal/external) feedback, resolve issues quickly, maintain strong links with Quality Managers, and ensure quality standards meet expectations.
  • Collaboration & Communication - Build strong internal and external relationships, participate in corporate quality forums, share best practices, and maintain alignment with group quality systems and documentation.
Requirements
  • Tertiary Qualifications in an engineering or related technical discipline.
  • Audit Qualifications (e.g. Lead Auditor) background or qualifications is desirable.
  • Experience in quality management, preferably in a system's engineering organisation (worked on programs developed within the V-model) or other relevant technically orientated discipline.
  • Detailed knowledge of the requirements of ISO 9001:2015 Quality Management System.
  • Strategic influencing skills including the ability to promote improvement at all levels and across all areas of the organisation.
  • Strong leadership skills that inspire team confidence and respect while motivating team members in an effective manner.
  • Good communication & interpersonal skills, including ability to prepare and present reports.
  • Diplomacy skills, including the ability to withstand pressures and say 'no' when quality is insufficient, or processes are not being adhered to.
Benefits

As a valued member of our organisation, you can expect to enjoy a range of benefits including:

  • Annual Bonus + Private Medical Insurance
  • ThalesFlex – Hybrid work environment
  • Fitness Passport Discount
  • Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
  • Modernised Paid Parental Leave
  • Veterans Leave
  • Novated Lease options
  • Family support through our partnership with Parents at Work
  • Personal & professional training development opportunities
  • Sonder – Wellbeing & Support Partner
Our Organisation

Our organisation is committed to supporting a diverse workplace and fostering industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

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