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Retail Operations Supervisor

2 months ago

Sydney, New South Wales, Australia Acttif Full time

At Acttif, we recognize that diversity and exploration are essential to thriving in the beauty industry. Our mission is to redefine beauty perceptions by empowering the extraordinary in everyone.

As an Assistant Store Manager, you will play a pivotal role in our Full-Time operations, supporting the Store Manager in steering the team within a dynamic retail setting to deliver an exceptional client experience.

Key Benefits:

  • Opportunities for personal growth and development
  • Access to a diverse portfolio of luxury brands
  • Complimentary products and substantial store discounts
  • Comprehensive leave policies including parental and personal leave
  • 24/7 mental health support programs
  • Life insurance coverage
  • Competitive compensation including commission and bonuses

Your Role:

In the capacity of Assistant Store Manager, you will assist in leading a high-performing team in a fast-paced retail environment, ensuring an unparalleled client experience.

Your responsibilities will include:

  • Leveraging data to inform operational strategies alongside the Store Manager and District Manager to drive business growth
  • Fostering a sales-driven culture within your team to achieve key performance indicators and uphold company values
  • Enhancing team performance and capabilities to nurture internal talent
  • Instilling a mindset of continuous improvement and collaboration within the team
  • Inspiring your team to deliver outstanding customer service in a vibrant environment

Every day will present new challenges that require creativity, strategic thinking, and a commitment to excellence to lead your store to success.

Ideal Candidate:

  • Passionate about leading a team to deliver client-focused service that creates memorable in-store experiences
  • Desires to contribute to the financial success of the store
  • Willing to drive operational initiatives including brand events and training
  • Committed to fostering a positive workplace culture where every team member is valued
  • Values performance metrics to achieve the vision of becoming a beloved beauty community

Qualifications:

  • 2-3+ years of experience in retail or store management
  • Strong passion for exceptional client service and experiential retail
  • Previous management experience in a large retail environment
  • Excellent organizational, analytical, and business management skills
  • A hands-on leader who thrives on the sales floor, motivating and coaching team members
  • A talent for attracting and inspiring skilled employees
  • Strong emotional intelligence and communication skills to influence team members
  • Flexible availability to work evenings and weekends as needed

Acttif is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.