
Claims Specialist
2 weeks ago
We are seeking an experienced warranty claims professional to join our team in Sydney. As a key member of our aftersales centre, you will be responsible for adjudicating warranty claims, goodwill, and extended claims per OEM policies.
- You will support multiple OEMs, cross-train across brands, and provide excellent customer service to dealers and end-users.
- Key responsibilities include advising on warranty claims using OEM guidelines, supporting claim resolution, managing and submitting claims via designated systems, and reconciling monthly OEM credit notes.
To succeed in this role, you will require:
- 3–5 years' experience in warranty management at dealership or OEM level; technical background preferred;
- Strong Excel and SAP skills with ability to manage competing priorities effectively;
- Excellent written and verbal communication, presentation, and organisational skills with strong attention to detail;
- Customer-centric, accountable, decisive, with strong planning, influencing, negotiation, and business acumen.
We offer a range of benefits including employee wellbeing program, salary continuance, Death and TPD insurance, financial services support, discounts, flu vaccination, health care plan, and more.
Other OpportunitiesThis role offers the opportunity to work closely with technical teams, contribute to ACL case assessments, and enhance customer experience by supporting escalations, providing PWA authorisations, and conducting training sessions.
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Motor Claims Consultant
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Sydney, New South Wales, Australia Advent Claims Australia PL Full time $537,777 - $8,914,163 per yearAbout UsAdvent Claims Australia is a trusted Third Party Authority (TPA) representing one of the world's leading vehicle fleet organisations. As we enter an exciting growth phase, we are seeking a motivated and experienced Motor Recovery / Settlements Specialist to join our friendly, professional team in Sydney's CBD.What We OfferCompetitive remuneration...
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