Global eCommerce Trade Specialist

5 days ago

Eagle Farm, Queensland, Australia LORNA JANE Full time
About the Role

We are seeking an experienced Global eCommerce Trade Specialist to join our eCommerce Team at LORNA JANE.

As a key member of our team, you will be responsible for driving dynamic sales growth by meticulously analysing sales performance, uncovering trends, and harnessing advanced analytics to seize strategic opportunities.

Your mission is to revolutionize our global online business by enhancing customer experiences and delivering unparalleled sales results through innovative strategies.

Key Responsibilities
  • Develop and implement strategies to increase online sales and customer engagement.
  • Collaborate closely with the Marketing Team to ensure the brand message, core initiatives and overall look and feel of our online brand is aligned.
  • Support the Head of eCommerce with leading the eCommerce team.
  • Optimise data-driven insights by increasing conversion rates and revenue targets.
  • Analyse customer shopping behaviour and trends to maximise customer experience and satisfaction.
  • Action competitor research to understand opportunities or gaps within our internal online strategies.
  • Work with the Strategy team to create and execute online promotions and campaigns.
  • Monitor and report on key ecommerce metrics, such as conversion rates and revenue, using Google analytics and dashboards.
  • Work closely with the production team on strategies to optimise online product assortments during key trading periods.
  • Stay up to date on industry trends and best practices to identify new opportunities for growth.
About You
  • Previous experience in a similar role, ideally in a fast-paced retail environment.
  • Ecommerce or digital marketing qualifications.
  • Strong Google Analytics and Shopify experience highly desirable.
  • Knowledge of ecommerce, digital marketing, and search advertising practices.
  • Understanding of ecommerce metrics and ability to analyse reportable data to drive actionable changes to maximise sales, conversion rate and average order value.
  • A positive, collaborative and solutions-focused attitude.
  • Strong analytical and problem-solving skills.
  • Strong stakeholder engagement with an ability to build rapport quickly.
What's in it for you?
  • Work for an iconic and innovative Australian brand with a strong, relevant message and a premium product.
  • Wear activewear to work with a generous discount to the latest LORNA JANE collections.
  • Free onsite parking.
  • Onsite Nourish Café and complimentary breakfast.
  • Half days on your Birthday.
  • Continuous coaching and career advancement by industry leaders.
  • Help us build our LJ community – refer a friend and our referral program will reward you.
  • Access to employee discounts through our LJ Perks initiative.

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