Enterprise Service Architecture Specialist

9 hours ago

Australia beBeeService Full time $60,000 - $86,000
Job Title: Enterprise Service Architecture Specialist

The role of an Enterprise Service Architecture Specialist is crucial in designing and implementing a comprehensive services-based architecture that meets the needs and requirements of users and organisational outcomes.

This specialist will be responsible for developing an enterprise-wide services-based architecture, designing new or changed service solutions and designs, and providing advice and guidance on service management systems and tools.

Key Responsibilities:

  • Develop an enterprise-wide services-based architecture based on user needs and organisational requirements.
  • Design new or changed service solutions and designs, including service specifications for enabling tender processes.
  • Ensure new or upgraded services, systems and solutions receive a comprehensive service design incorporating processes, support structure, reporting and service capabilities.
  • Provide expert advice and guidance to the Service Management Office on updating and configuring Service Catalogues, service management systems and tools.

Requirements:

  • Proven experience in Service Architecture and/or Service Design.
  • Experience with Business Analysis or Solution Analysis, with a track record of success and achievement.
  • Strong knowledge across ITSM and ITIL v3 or v4 Certified.
  • Excellent skills across Microsoft Office (Word, Excel and PowerPoint).
  • Exceptional communication and stakeholder management skills.

Benefits:

  • A collaborative team environment.
  • Options for remote work.
  • An ongoing project with high likelihood of extensions.

Note: We are looking for a skilled professional who can contribute to the development of our services-based architecture. If you have the required skills and experience, please apply.

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