Sales Ambassador

4 weeks ago

Sydney, New South Wales, Australia Brand Collective Full time

About Brand Collective

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  • We are a Melbourne born brand with a desire to curate a wardrobe of interchangeable, complementary and timeless styles that last beyond a single season.
  • We endeavour to craft beautiful garments, where classic tailoring meets an easy-to-wear sensibility, our timeless pieces have a pared-back yet contemporary appeal.
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The Elka Collective Customer

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  • She is strong, elegant and feminine.
  • She embraces quality and versatility in equal measure.
  • She seeks pieces that are made well and work well in every aspect of her life.
  • She prefers a casual approach to luxury.
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Role Overview

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  • You will act as a Brand Ambassador by providing customers with a unique Elka Collective experience, while maintaining excellent service standards and fostering a loyal clientele.
  • You will actively and passionately sell on the shop floor and contribute to the stores sales and KPI targets.
  • You will ensure store presentation is immaculate through adhering to our visual merchandising standards.
  • You will ensure product knowledge of apparel, footwear and accessories.
  • You will assist in managing and replenishing stock and contribute to a well organised stock room.
  • You will assist your Store Manager with various administration and store maintenance duties including cleaning as required.
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Key Requirements

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  • You have previous customer service experience (boutique experience is preferred, though not essential).
  • You are upbeat, energetic, and motivating - you make the best out of any situation.
  • You are committed to providing exceptional customer service and unforgettable shopping experiences.
  • You have strong communication and organisational skills.
  • You are a great listener and use feedback constructively.
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Perks and Benefits

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  • We offer generous discounts for you and your family across our entire stable of brands.
  • We provide a quarterly wardrobe allowance to encourage you to wear our brands to work.
  • We offer training and development – we want you to grow and get the most out of your role.
  • We have an exclusive benefits platform.
  • We run random competitions with giveaways.
  • We offer an Employee Assistance Program with free access to Mental Health Professionals for when times are tough.
  • We conduct quarterly engagement surveys to tell us how it's going.
  • We offer free flu vaccines.
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What We Offer

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We value diversity and inclusion in all forms, thus hire based on capability and performance. If you feel like your skills align with the role and company culture, please apply with your current CV and Cover Letter. For bonus points, tell us why this role excites you in an optional video cover letter.

Salary: $60,000 per annum, plus superannuation

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