Strategic Supplier Manager

About This Role

Operations Supplier Management plays a pivotal role in managing relationships with third-party service providers across various regions. The team is responsible for ensuring these partners deliver high-quality services while adapting to the changing needs of the business and its clients.

This collaborative, forward-thinking group tackles complex issues in fund structures, negotiates with suppliers, and drives strategic initiatives. The work is varied, impactful, and deeply connected to the broader goals of the COO Group.

Team members engage with global governance, risk, and compliance efforts, leveraging tools like AI and automation to improve oversight. Regular interaction occurs with senior stakeholders in Legal, Product, and Compliance, within a strong culture of challenging norms, leading change, and supporting career growth.

Key Responsibilities and Expectations

• Oversee key suppliers across regions, focusing on back and middle office support.
• Maintain supplier agreements, SLAs, and fee schedules with internal stakeholders.
• Lead performance reviews and benchmarking to ensure service quality and strategic alignment.
• Manage supplier due diligence, including site visits and reporting.
• Present supplier insights to boards and committees, ensuring regulatory compliance.
• Represent supplier oversight in strategic and regulatory initiatives.

Skill Requirements and Qualifications

• A background in supplier management or procurement, ideally within financial services.
• Knowledge of operational and enterprise risk, audit, and regulated environments.
• Familiarity with fund operations and corporate sourcing.
• Experience with supplier oversight tools, risk registers, and global outsourcing frameworks.
• Strong stakeholder engagement and communication skills, with the ability to simplify complex ideas and build trust across teams.
• Skilled in reporting, collaboration, and influencing outcomes across global time zones.
• Analytical and proactive, with a problem-solving mindset and strategic thinking.
• Tertiary qualifications in business, finance, risk, or related fields (preferred).

Benefits and Work Environment

• Flexible working arrangements and a gender-neutral parental leave program that provides 26 weeks' paid leave in every region.
• Global collaboration, international mobility, and the opportunity to build your career in different markets.
• An employee-driven charitable foundation allows our people to give back in their local communities through donation-matching and paid volunteering days.
• Access to learning and development opportunities, including in-house training and external programs.

About Our Values and Approach

We value diversity, equity, and inclusion, providing equal employment opportunities to applicants regardless of race, religion, sex, sexual orientation, gender identity or expression, disability, age, family status, or any other category protected by law.

We are committed to fostering an inclusive and equitable culture where diversity can thrive, leading to better outcomes for our people and clients. Our approach is guided by our vision, purpose, and values: Care: we care about our clients, society, and each other; Collaboration: we collaborate to deliver the best solutions; Openness: we are open with each other and to different ways of thinking; and Dedication: we are dedicated to being experts in our respective fields.

Our Commitment to Sustainability

We are committed to contributing to building a sustainable economy and society by improving our environmental, social, and governance standards, holding ourselves to the same standards as the companies we invest in. We have achieved globally certified B Corp status, demonstrating our commitment to making a positive impact.

We believe in investing in our people to attract, develop, and retain talent, ensuring we have the expertise to deliver outstanding client outcomes and drive business success.

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