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Insurance Broker Assistant

2 months ago


Melbourne, Victoria, Australia Aon Hewitt Full time
About the Role

This is a unique opportunity to progress your insurance career with a global firm. As an Insurance Broker Assistant, you will play a key role in supporting our Insurance Brokers with client policy renewals.

The role offers a hybrid work arrangement, allowing you to balance work from home and from our Aon office. This flexibility will enable you to achieve a better work-life balance and be more productive.

Key Responsibilities
  • Provide administrative support to our Insurance Brokers, focusing on client insurance and risk needs.
  • Communicate effectively with clients to understand their insurance requirements and provide tailored solutions.
  • Participate in insurance policy pre-renewal, renewal, and post-renewal activities, including drafting quotations, creating renewal reports, certificates of currency, and endorsements.
  • Prepare, lodge, and invoice insurance policies in a timely and accurate manner.
  • Attend client meetings and work on tender processes, client renewals, claims, and other insurance broking duties.
  • Build and maintain strong relationships with key stakeholders, including Senior Brokers, Underwriters, Client Executives, and Client Managers.
  • Deliver exceptional customer service, ensuring a positive experience for our clients.
About You

We are seeking a driven and experienced individual with strong administration and customer service skills. The ideal candidate will have:

  • Experience supporting Senior Brokers with client accounts.
  • Client service, underwriting, claims, or insurance broking experience.
  • Knowledge of general insurance products.
  • A Tier 1 Insurance Broking qualification or willingness to obtain this.
  • Excellent communication, problem-solving, and analytical skills.
  • Proactive, organized, and able to meet deadlines.
  • Ability to work collaboratively within a team and autonomously.
  • Excellent attention to detail.

We offer ongoing support and mentoring to ensure your success and provide a pathway for career progression.

Our Culture

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. We are committed to creating a culture that inspires and equips you to learn, share, and grow.

We offer a comprehensive benefits package, flexible working arrangements, and opportunities for professional development. Our continuous learning culture helps you achieve your fullest potential and be more connected, relevant, and valued.

Aon is proud to be an equal opportunity workplace, and we welcome applications from diverse candidates.