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Talent & Culture Business Partner

2 months ago

Surfers Paradise, Queensland, Australia Accor Full time
About the Role

We are seeking a highly motivated and experienced Talent & Culture Business Partner to join our team at Accor. As a key member of our Human Resources department, you will play a critical role in supporting our organizational culture and the growth and development of our team of Heartists.

Key Responsibilities
  • Support the Talent & Culture team in ensuring that all people-related initiatives and strategies are successfully achieved, and assist in ensuring Hotel goals and KPIs are accomplished.
  • Promote positive team relations and interactions through an environment that encourages open communication, trust, mutual respect, and fun.
  • Inspire and empower our teams to create epic guest experiences.
  • Assist in developing and implementing Talent & Culture strategies and initiatives aligned with the Hotel's objectives and values.
  • Foster a positive and inclusive work environment by promoting diversity, equity, and inclusion initiatives.
  • Assist with employee engagement initiatives, including Employee Satisfaction Surveys, team activities, team member feedback mechanisms, and recognition programs.
  • Develop and implement training, career development programs, and succession planning.
  • Ensure policies and procedure updates are aligned with changing legislative and regulatory requirements.
  • Balance attention to detail with a strategic mindset, using pragmatism and diplomacy in your communication style.
  • Assist with recruitment and onboarding processes, focusing on attraction and retention of talent.
  • Continuously improve Talent & Culture processes and policies to enhance efficiency and effectiveness.
  • Have experience with visa requirements, work cover, and end-to-end processing.
  • Nurture a positive working environment.
  • Assist with T&C metrics and analytics.
  • Stay abreast of industry trends and best practices in Talent & Culture while proactively identifying opportunities for improvement.
  • Consistently offer professional, friendly, and engaging service.
  • Be self-motivated and take ownership for driving your own performance, thriving on being trusted and given freedom in how you do your job.
Requirements
  • Previous 2-3 years of experience in a similar role in a 200+ room Hotel.
  • Tertiary qualifications in Human Resources or a related discipline are advantageous.
  • An understanding of HIGA, an understanding and ability to interpret Human Resource-related industrial instruments, work cover, and legislative knowledge.
  • Confident and articulate communication, negotiation, and relationship skills.
  • A willingness to be hands-on within the operation and drive a culture of guest obsession and loyalty with the team.
  • The ability to create meaningful connections, creating a high level of trust with our team.
  • Strong interpersonal communications and presentation skills, both written and oral.
  • Current First Aid and RSA certificates or the ability to obtain these.
  • Experience in the hospitality industry and ACCOR is advantageous.
  • Must have Australian work rights.
What We Offer
  • Ongoing career and professional development opportunities.
  • A rewarding work environment.
  • Global discounts on hotel accommodation and Food and Beverage.

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.