
Pet Loss Support Professional
1 week ago
Compassionate Care Specialist
">We are seeking a compassionate and detail-oriented individual to join our team as a Compassionate Care Specialist. This role involves providing respectful and compassionate collection and transportation of beloved pets to our facility for cremation services.
">The successful candidate will be responsible for:
">- ">
- Carrying out pet collections from veterinary clinics, handling deceased animals with respect and dignity.">
- Collecting pets from owners' homes.">
- Returning pet ashes to clients at home and in veterinary clinics.">
- Reviewing and accurately fulfilling system requirements with meticulous attention to detail.">
- Maintaining vehicles and work areas at the highest standards.">
As a Compassionate Care Specialist, you will have the opportunity to make a positive impact on families during a difficult time. You will be part of a team that values empathy and provides vital services to celebrate the lives of those they loved.
">Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:
">- ">
- Reward and recognition programs.">
- Tailored induction and training programs.">
- Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client family experience.">
- Networking opportunities across the business and with peers.">
- Birthday and paid parental leave.">
- Free access Employee Assistant Program.">
- We are a diverse workplace and equal opportunity employer.">
About You:
">- ">
- A passion for helping others at difficult times.">
- Compassion for animals and emotional intelligence.">
- Exceptional customer service skills, effective and clear communication.">
- Strong organisational skills and thrives working in a clean and tidy environment.">
- An ability to handle deceased pets in a professional and compassionate manner.">
- Capable to lift pets of all sizes using safe lifting procedures. Requires ability to lift up to 25kg.">
- Required to hold full driver's License with no restrictions.">
Duties:
">- ">
- Compassionate collection and transportation of pets.">
- Return pet ashes to clients.">
- System reviews and accurate fulfillment.">
- Maintenance of vehicles and work areas.">
- Navigating daily runs with efficiency aligned to run requirements.">
Benefits:
">- ">
- Meaningful role in celebrating life.">
- Vital services to families.">
- Gratitude from clients.">
- Reward and recognition.">
- Training and development.">
- Networking opportunities.">
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