Career Enabler

1 day ago

Perth, Western Australia beBeeEmpowerment Full time $82,600

Are you passionate about empowering individuals with disabilities? We're seeking a dedicated professional to join our team as a Career Enabler

The Opportunity

We support Australians with disabilities to live independently through Plan Management and Support Services for NDIS participants. As a Career Enabler, you will be responsible for delivering exceptional customer service to empower our customers.

Key Responsibilities
  • Provide Information and Support: Explain the benefits of Plan Management and NDIS requirements
  • Triage and Resolve Issues: Determine the cause and provide the best solution
  • Build Relationships: Establish and maintain sustainable relationships through open and empathetic communication
  • Foster a Positive Experience: Follow and adhere to communication procedures, guidelines, and protocols
About You

We are looking for individuals who:

  • Are Australian citizens or PR holders
  • Have experience in call centres or phone-based customer service roles
  • Excel in communication skills, both written and verbal
  • Demonstrate high attention to detail and excellent organisational skills
  • Can provide an empathetic and understanding approach
  • Are problem solvers who love a challenge
The Benefits

You will enjoy a hybrid working model, comprehensive training, and a supportive team environment. With opportunities for career progression and paid parental leave, you can grow and thrive in this role.

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