Care and Support Team Member

2 weeks ago

Perth, Western Australia beBeeCustomer Full time $60,000 - $80,000

Job Opportunity

We are seeking an experienced Admission Coordinator to join our team in Western Australia. As an Admission Coordinator, you will be responsible for driving occupancy through local area marketing and admission activities, acting as a trusted single point of contact for future residents, family members, and other lead source generators.

About the Role

This is a full-time role working Monday to Friday. You will support the effective execution of the local area marketing and admission program, drive exceptional service through the delivery of the Welcome process, plan and coordinate activities developed within the marketing and admissions program, manage customer inquiries, and conduct tours of the Home.

Key Responsibilities

  • Support the effective execution of the local area marketing and admission program
  • Drive exceptional service through the delivery of the Welcome process
  • Plan and coordinate activities developed within the marketing and admissions program
  • Manage customer inquiries and conduct tours of the Home
  • Display a high level of customer service in all that you do

Required Skills and Qualifications

  • Demonstrated understanding of sales processes
  • Exceptional delivery of customer service
  • Experience within an aged care environment
  • Demonstrated proficiency in verbal and written communication skills
  • Demonstrated proficiency in supporting budgeting and sales target processes
  • Proven experience in roles that require maintaining confidentiality
  • Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders
  • Excellent stakeholder management and team-building skills

Benefits

As a valued member of our team, you will have access to career pathways and opportunities across Australia, including entry-level roles. You will also enjoy flexible working hours, employee discounts, and benefits programs, as well as reward and recognition programs.

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