Food and Beverage Team Leader
2 weeks ago
At Pullman Sydney Hyde Park, we are seeking a skilled Food and Beverage Team Leader to join our team. As a key member of our hospitality team, you will be responsible for the efficient running of our food and beverage service function, ensuring that our guests receive exceptional service and have an unforgettable experience.
Key Responsibilities:
- Manage and resolve guest complaints in a professional and courteous manner.
- Work closely with the kitchen brigade to ensure seamless service and high-quality food presentation.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Ensure that all staff members are trained and equipped to provide exceptional service.
- Maintain a clean and safe working environment, adhering to all health and safety regulations.
Requirements:
- Passion for delivering exceptional customer service and a commitment to excellence.
- Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Knowledge of food and beverage service operations and procedures.
- RSA certification and a valid working visa for Australia.
About Us:
At Pullman Sydney Hyde Park, we are committed to creating an inclusive and supportive work environment that values diversity and promotes career growth. We offer a range of benefits, including career progression opportunities, extensive discounts on accommodation and food and beverage, and a fun and diverse culture.
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