
Executive Bakery Team Lead
2 weeks ago
We are seeking a highly motivated and organized retail bakery leader to drive the daily performance of our fast-paced retail bakery.
This leadership role is focused on team management, customer service, business operations and profitability.
The ideal candidate will work closely with our Front of House Supervisor and Head Baker, supporting them to deliver exceptional customer experiences while overseeing the admin, staffing and day-to-day running of the bakery.
This role is perfect for someone with a hospitality background who excels in leadership, takes initiative and loves creating a well-run, people-first environment.
- Oversee smooth daily operations across kitchen and front-of-house
- Implement and maintain operational systems for cleaning schedules, checklists and front-of-house procedures to support consistently high standards across the retail offer
- Be the go-to person for all admin tasks including cash balancing, floats, banking, rosters, timesheets, invoicing and stock ordering
- Support and guide team leaders (FOH Supervisor and Head Baker) to ensure consistent standards, communication and service
- Lead the team on the floor during peak trading hours
To be successful in this role, you should have:
- At least 2+ years' experience in hospitality or retail leadership
- Strong people management skills - you know how to lead, support and set expectations
- Confidence with admin systems (e.g. banking, rostering, ordering, POS)
- Able to jump in on the floor and lead from the front
- Calm under pressure, solutions-focused and great at juggling priorities
- Takes ownership - doesn't wait to be told what to fix
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