Senior TLS Engineer Position

3 days ago


Melbourne, Victoria, Australia Fastly Full time
About the Role

We are seeking an experienced Senior Customer Support Engineer to join our team at Fastly. In this role, you will be responsible for serving as a specialist and custodian of our customer-facing Transport Layer Security (TLS) infrastructure. This position requires excellent technical expertise, effective communication skills, and the ability to work under pressure to meet deadlines.

Key responsibilities include:

  • Providing top-notch support to customers through timely and accurate responses to their inquiries.
  • Maintaining the integrity and security of our TLS infrastructure by identifying and addressing potential vulnerabilities.
  • Developing and maintaining documentation and training materials to ensure seamless knowledge transfer to other team members.
  • Collaborating with engineering and product teams to ensure alignment and effective communication.

In exchange for your expertise and dedication, you can expect a competitive salary of approximately $120,000 per year, commensurate with your level of experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.

If you are a motivated individual with a passion for technology and customer satisfaction, please submit your application. We look forward to reviewing your credentials and discussing this opportunity further.



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