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Chief Bakery Operations Manager

1 month ago

Wetherill Park, Australia Coles Full time

We are seeking an experienced and results-driven Chief Bakery Operations Manager to lead our Bakery production room within the Customer Fulfilment Centre.

About Coles

Coles is a leading Australian retailer, trusted by customers since 1914. We have grown to become one of the top 30-listed companies on the ASX with over 115,000 team members and a portfolio of iconic brands. As a key player in the grocery market, we strive to provide customers with improved availability and freshness, a broader produce range, and a seamless digital experience.

At the forefront of driving innovation, you will be part of redefining the customer experience in online grocery shopping. Our Customer Fulfilment Centres (CFCs) are designed to provide customers with improved convenience and accessibility.

Key Responsibilities
  • Manage the successful operations of the Bakery production room, ensuring high-quality products meet customer expectations.
  • Lead a team of trade qualified bakers, providing guidance and coaching to achieve production targets.
  • Develop and implement production schedules, quality control processes, and load planning strategies to optimise efficiency and productivity.
  • Drive and manage key performance indicators (KPIs) to improve product quality, reduce waste, and increase customer satisfaction.
Requirements
  • A High School Diploma or equivalent qualification in food science, hospitality, or business/management.
  • Tertiary qualifications in baking and/or Cert V preferred but not essential.
  • Trade qualifications in baking and/or Cert V OR work experience equivalent.
  • Strong leadership skills, ability to build relationships, collaborate, and influence stakeholders.
  • Effective communication style, conveying a clear understanding of unique customer needs.
Benefits
  • A competitive estimated salary of $120,000 - $150,000 per annum, depending on experience.
  • Flexible working options, promoting work-life balance and hybrid working arrangements.
  • Discounts on supermarket and liquor purchases, as well as exclusive benefits for team members.
  • Reward through recognition programs, opportunities for learning and development, and investment in your future through our annual team member share plan.
  • Paid parental leave and a commitment to creating a workplace that is safe and respectful for all team members.