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**Assistant Manager

2 months ago


Melbourne, Victoria, Australia ALH Hotels Full time
About The Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at ALH Hotels. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional guest experiences.

Key Responsibilities
  1. Leadership and Team Development: Develop and implement strategies to motivate and inspire your team, ensuring they have the skills and knowledge to deliver outstanding results.
  2. Operational Management: Oversee the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, and staff recruitment and rostering.
  3. Guest Experience: Ensure that every guest has a memorable and enjoyable experience, by providing exceptional customer service and creating a welcoming atmosphere.
  4. Business Growth: Identify opportunities for business growth and development, and implement initiatives to drive revenue and profitability.
Requirements
  1. Leadership Experience: Proven track record of leadership and management experience in a hospitality or retail environment.
  2. Team Development: Ability to develop and coach a large, multi-skilled team to achieve exceptional results.
  3. Operational Expertise: Strong operational skills, with experience in managing day-to-day operations, including financial and business targets.
  4. Customer Service: Excellent customer service skills, with the ability to create a welcoming and inclusive environment for guests.
  5. Industry Qualifications: Current RSA and RCG qualifications, or willingness to obtain.
About Us

ALH Hotels is a leading hospitality company, with a portfolio of hotels and venues across Australia. We are committed to creating a safe, inclusive, and fun environment for our guests and team members. We offer a range of benefits, including exclusive discounts, wellbeing support, and career development opportunities.

If you are a motivated and experienced leader, looking for a new challenge, we would love to hear from you. Please submit your application, including your resume and a cover letter, outlining your experience and qualifications for the role.