
Student Services Ambassador
1 week ago
Key Roles and Responsibilities
The primary objective of this role is to deliver exceptional customer service to our student residents, ensuring a seamless experience from move-ins to daily interactions.
Duties:
- Front Desk Operations
- Manage the front desk, handling resident inquiries and resolving or escalating issues as required.
- Oversee check-ins/check-outs and support leasing, inspections, and property management tasks.
- Customer Support
- Provide timely assistance to residents with concerns or queries.
- Liaise with maintenance, cleaning, contractors, and security teams to ensure smooth service delivery.
- Administrative Tasks
- Perform various administrative duties, including mail management and maintaining a professional reception area.
Requirements and Qualifications
To be successful in this role, you will require:
- Unrestricted Work Rights in Australia.
- A valid Certificate IV in Real Estate Practice (or willingness to obtain).
- Excellent communication skills and professional presentation.
Working with Us
We are the leading provider of student accommodation across Australia and New Zealand, offering opportunities for career growth and making a positive impact in the student living industry.
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