Duty Manager
2 months ago
About the Role
The Duty Manager - Operations Lead is a key position within our team at Belgravia Leisure, responsible for overseeing the safe and efficient operation of our facilities. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of work health and safety guidelines.
Key Responsibilities
- Lead day-to-day operations of the Health Club, Aquatics, Programs, and Private Hires
- Direct and support staff to ensure exceptional guest experiences
- Manage general enquiries, sales, and bookings
- Develop and implement strategies to improve operational efficiency and guest satisfaction
- Collaborate with the Management Team to achieve business objectives
Requirements
- Strong leadership experience with the ability to inspire and motivate others
- Excellent verbal communication skills and ability to work effectively with diverse groups
- Sound knowledge of work health and safety legislative guidelines and emergency procedures
- Ability to work flexible hours, including weekends, mornings, and evenings
- Current First Aid (Level 2) and Current CPR Certificate
- Working with Children's check and National Police Check clearance
- Current Pool Lifeguard Certificate
What We Offer
We are committed to supporting our team members in their professional development and providing opportunities for growth and advancement. As a Duty Manager - Operations Lead, you will have the chance to work in a dynamic and fast-paced environment, develop your leadership skills, and contribute to the success of our team.
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