Duty Manager

4 weeks ago


Swan Hill, Australia Belgravia Leisure Full time
The Role

The Duty Manager is responsible for overseeing the safety and operation of the facility, working closely with the Management Team to direct day-to-day activities of the Health Club, Aquatics, Programs, and Private Hires.

Our Duty Manager is the first point of contact for all general enquiries, sales, and bookings, providing an exceptional guest experience to all members and guests.

Key Responsibilities:

  • Lead and inspire a team to deliver exceptional customer service
  • Ensure the facility is safe and secure, adhering to work health and safety legislative guidelines
  • Manage day-to-day operations, including sales, bookings, and customer service
  • Develop and implement strategies to improve guest experience and increase sales
  • Collaborate with the Management Team to achieve business objectives

Requirements:

  • Strong leadership and communication skills
  • Sound knowledge of work health and safety legislative guidelines
  • Ability to work weekends, mornings, and evenings
  • Current First Aid (Level 2) and Current CPR Certificate
  • Working with Children's check and National Police Check clearance
  • Current Pool Lifeguard Certificate

We are looking for a Duty Manager who is outgoing, dedicated, and committed to providing an exceptional guest experience. All on-the-job training will be provided to the successful applicant, with availability to work weekend shifts.


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