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1 week ago
We are seeking a skilled Process Transformation Specialist to support our large-scale transformation program, covering over 10 process streams including significant work within the Complaints domain.
Key Responsibilities:
- Map and document end-to-end processes across multiple streams (Levels 1-4).
- Deliver process analysis and reporting to support transformation initiatives.
- Work closely with stakeholders to capture requirements, manage challenges, and identify opportunities for process improvement.
- Provide guidance on compliance and regulatory-related processes ensuring adherence to standards.
- Utilise ARIS/Visio to deliver accurate and actionable process documentation.
Requirements:
- Strong process analysis and mapping experience ideally across multiple business streams.
- Proficiency with ARIS/Visio
- Excellent analytical skills with the ability to identify and advise on process improvement opportunities.
- Strong stakeholder management skills with experience managing challenging stakeholders.
- Prior experience in compliance or regulatory-driven programs highly regarded.
- Experience within the Complaints domain considered a strong advantage.
As a Process Transformation Specialist you will be part of a dynamic team driving transformative change within our organisation. You will have the opportunity to develop your skills and expertise in process analysis and transformation.
OthersThis is an exciting opportunity to join our team and contribute to the success of our large-scale transformation program. If you are a motivated and experienced professional looking for a new challenge please apply now.
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