Business Development Lead

4 days ago


Melbourne, Victoria, Australia Claro Employee Services Pty Full time

**About Us**

We are a leading provider of health, aged care, and disability services to Australians in their own homes and communities. Our mission is to deliver outstanding customer-focused care that enhances the lives of our clients.

The Opportunity

This is an exciting opportunity for a highly skilled Business Development Manager to join our team. Reporting to the General Manager Customer Experience, you will drive and deliver Claro's growth strategy to support more people to live happier, healthier, and more independent lives.

You will be responsible for generating, nurturing, and converting leads through highly developed relationship management skills in a defined region and being an outstanding brand ambassador while working closely with our Workforce & Operations network, BD network, and Service Delivery team.

  • Leading and contributing to a market-leading national growth and sales culture
  • Building and managing processes for relationship management, and nurturing and converting business opportunities
  • Establishing and building strong and sustainable relationships with funding bodies and relevant stakeholders
  • Identifying, triaging, assessing, and onboarding clients while ensuring a positive experience
  • Coordinating with operations and support divisions to ensure seamless client onboarding and service delivery
  • Owning conversation targets and plans across all stages of the customer journey


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