Aftersales Excellence Operations Director

4 days ago


Wanneroo, Australia beBeeoperations Full time $180,000 - $225,000

Job Title:

Operations Director: Aftersales Excellence

About the Role:

This is a unique opportunity to lead and shape aftersales operations, overseeing national Technical Services, the Call Centre, and Campaign & Recalls. You will ensure our customers and dealer network receive the highest level of support.

You will work closely with a collaborative leadership team, developing strategies to enhance service delivery, operational efficiency, and customer experience. Day-to-day, you will mentor senior managers, drive continuous improvement initiatives, and build strong relationships with dealers, corporate partners, and Mazda Motor Corporation.

The Key Responsibilities:



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