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Spare Parts Operations Manager

2 months ago

City of Maribyrnong, Australia Search + Gro Full time
About Search + Gro

Search + Gro is a leading provider of capital equipment solutions for the transportation industry. With a strong presence in rail, sea, and air transportation, we partner with world-class manufacturers to deliver high-quality products and services.

The Role

We are seeking a highly skilled Spare Parts Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing a team of technical staff, including a Parts Interpreter and Assistant Parts Manager. Your primary focus will be on providing exceptional customer service, ensuring accurate identification, delivery, and processing of spare parts.

Key Responsibilities
  • Manage a team of technical staff to ensure seamless spare parts operations
  • Provide technical advice and support to clients and internal stakeholders
  • Process spare parts inquiries, quotations, and sales
  • Coordinate inventory management, including stock analysis and planning
  • Ensure accurate and timely delivery of spare parts to customers
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements
  • Technical mindset with ability to interpret plans and provide technical advice
  • Mechanical trade qualification advantageous
  • Experience managing or supervising a team desirable
  • Strong general business acumen
  • Ability to travel across Australia and New Zealand for client meetings
What We Offer
  • Competitive remuneration package with commission structure
  • Daily lunches provided in the office
  • Fantastic team culture
  • Flexible working hours