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Management - Store - Team Lead
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Store Manager to join our team at Cellarbrations Aston Hills. As a key member of our retail team, you will be responsible for driving sales, managing inventory, and leading a small team to achieve business objectives.
Key Responsibilities:
- Drive Sales and Achieve KPIs: Develop and implement strategies to increase sales and meet set Key Performance Indicators (KPIs).
- Manage Inventory and Ordering Process: Oversee the store's inventory management system, ensuring accurate stock levels and efficient ordering processes.
- Maintain Exceptional Customer Service: Foster a culture of excellent customer service, ensuring a positive shopping experience for all customers.
- Lead and Motivate a Small Team: Coach, mentor, and lead a small team of retail staff to achieve business objectives and provide exceptional customer service.
- Meet Store Presentation Guidelines: Ensure the store is presented in a clean, tidy, and visually appealing manner, meeting company standards.
- Ensure a Safe Working Environment: Maintain a safe and healthy working environment, adhering to company policies and procedures.
Requirements:
- Excellent Product Knowledge: Possess in-depth knowledge of beer, cider, wine, and spirits, with the ability to provide expert advice to customers.
- Strong Computer and POS Skills: Proficient in using computer systems and Point of Sale (POS) technology to manage sales, inventory, and customer transactions.
- Inventory Management Experience: Proven experience in managing inventory, including ordering, receiving, and stocking products.
- Accredited RSA Certificate: Hold a current Responsible Service of Alcohol (RSA) certificate, ensuring compliance with liquor laws and regulations.
