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Superannuation Account Administrator
2 weeks ago
The Investment Administrator role involves setting up superannuation accounts and overseeing their ongoing administration. Key responsibilities include handling account rollovers, processing payments, and coordinating transfers.
This is a fast-paced environment with tight deadlines and strict service level agreements (SLAs) to meet. A welcoming team environment and experience in fund administration are highly valued.
Key Responsibilities:
- Client Account Administration: Account opening and maintenance.
- Daily Operations: Manage routine tasks, monitor support requests, and resolve issues within SLA timeframes.
Desired Qualifications, Experience and Competencies:
- A minimum of 3 years' experience in funds management, platforms, or custody environments, with knowledge of custody and superannuation processes.
- Ability to manage support queues and handle time-sensitive tasks.
- Detail-oriented and able to investigate and resolve queries.
- A tertiary degree in a business-related field or relevant certification (desirable).
What We Offer:
- A flexible work environment with opportunities for remote work.
- A competitive salary and annual performance bonuses.
- Comprehensive leave benefits and financial wellness programs.
- Professional development opportunities.
- End-of-trip facilities and a collaborative team culture.
