Senior Business Analyst

4 weeks ago


Melbourne, Victoria, Australia AGL Full time

Transforming the Future of Energy

At AGL, we're redefining the way homes and businesses live and work across the country. As a Senior Business Analyst - Credit Expert, you'll play a pivotal role in shaping our Telco Credit business. Your expertise will help us identify opportunities to enhance the end-to-end collections experience, driving improved credit management processes and outcomes.

About the Role

We're seeking a seasoned professional with a passion for data analytics and credit risk management. As a Debt Recovery Specialist - Business Analyst, you'll utilise advanced data analytics to monitor, assess, and optimise debt recovery performance. Your insights will inform credit management decisions, driving process efficiencies and debt reduction strategies.

Key Responsibilities

  • Develop and manage data pipelines and reporting assets to support effective credit and collections decision-making.
  • Collaborate with cross-functional teams to define and implement initiatives that drive improvements in collections outcomes and process efficiencies.
  • Apply business analysis techniques to identify root causes of inefficiencies and recommend enhancements that drive process optimisation.
  • Ensure compliance with financial, regulatory, and legal standards in all credit processes.

What You'll Bring

  • Proven experience in credit risk and collections analytics, preferably within the Telco industry.
  • Expertise in data/analytics tools such as SQL, Python, or R Studio, with the ability to analyse large and complex data sets.
  • Demonstrated experience in analytical roles, providing actionable insights and implementing business outcomes based on recommendations.
  • Strong understanding of credit management principles, with knowledge of relevant regulatory guidelines and processes.

At AGL, we offer a wide range of benefits, including:

  • Flexible working options.
  • Discounts on energy, telcos, and solar plans.
  • Participation in our reward and recognition program.
  • Access to 20 weeks of paid parental leave for the primary carer.
  • Access to an additional week of recharge leave per year.
  • Opportunities to participate in our diversity and inclusion initiatives.

Inclusion at AGL

We value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

AGL is a Circle Back Initiative employer - we commit to responding to every applicant.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

Location:

Docklands VIC 3008

Job Family Group:

Credit



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