Sales Associate

2 months ago


Perth, Western Australia The SWATCH Group Full time
The Role

This position is a key part of our boutique team, responsible for delivering exceptional customer service and driving sales in our Perth store.

We are seeking a highly motivated and experienced individual to join our team as a Sales Associate. The successful candidate will be responsible for providing a world-class customer experience, achieving sales targets, and contributing to the overall success of the store.

  • Support boutique management in achieving sales targets and maintaining a high level of customer service.
  • Ensure personal and store sales targets are being met, and take ownership of daily sales performance.
  • Develop and maintain a deep understanding of our luxury brand and products, and use this knowledge to provide expert advice to customers.
  • Conduct daily security stock counts and maintain accurate records.
  • Undertake daily routine tasks as directed by management.
  • Ensure the store is maintained to the highest standards, including stock maintenance, cleaning, and housekeeping.
  • Track and analyze personal performance statistics to identify areas for improvement.
  • Develop and implement effective merchandising strategies, including setting up displays, rotating stock, and creating new display concepts.
  • Attend regular training sessions to develop knowledge and skills.
  • Develop a deep understanding of our brand and products, and use this knowledge to provide expert advice to customers.

The ideal candidate will have:

  • Demonstrated retail experience, preferably in the luxury industry.
  • Highly developed and proven customer service skills.
  • A genuine passion for our luxury brand.
  • Excellent computer literacy skills.
  • Strong organisational skills.
  • Ability to work as part of a team.
  • Energy, drive, and enthusiasm.
  • Impeccable grooming and presentation.

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