Sales Associate

3 weeks ago

Perth, Western Australia Williams Sonoma Inc Full time
Job Title: Sales Associate

We are seeking a Sales Associate to join our team at Williams Sonoma Inc. As a Sales Associate, you will be responsible for delivering exceptional customer service and sales experience to our clients.

Key Responsibilities:
  • Provide excellent customer service and sales experience to clients
  • Assist clients with special services including gift wrapping, gift registry, locating merchandise, special orders, back orders, deliveries, and furniture orders
  • Efficiently and accurately perform register transactions (e.g., sales, returns, and exchanges)
  • Maintain and demonstrate knowledge of our products, features, benefits, current sales, and promotions
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Achieve established sales and contest goals
  • Assist in the implementation and maintenance of visual merchandise presentation, signage, and lighting
  • Uphold store and stockroom maintenance and cleanliness standards
  • Perform other duties as assigned by management
Requirements:
  • Have retail sales experience, ideally in specialty retail and/or homewares, with strong client relationship skills
  • Have a passion for homewares and/or food
  • Have the ability to connect with clients through service and selling
  • Love to sell and are driven to meet and exceed targets
  • Succeed in a team environment but can work independently and manage your own time
  • Enjoy engaging with clients, discovering their stories, style, and lifestyle to connect them to the right products
  • Have the confidence and passion to anticipate client needs and solve problems
  • Are most successful when provided with clearly defined sales goals and metrics
  • Have effective communication, organizational, and leadership skills
Physical Requirements:
  • Ability to be mobile in the store and back-of-house areas, including standing for long periods
  • Ability to climb ladders and use other equipment in line with safety standards
  • Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques
What We Offer:
  • We're a successful, fast-growing, data-driven company with an entrepreneurial vibe
  • We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands
  • We love to promote internally and offer many development opportunities through training, coaching, and cross-brand and cross-function career moves
  • We're passionate about where we've come from, but we're pushing forward, redefining retail for the next generation
  • We live and breathe client experience
  • We have a smart, experienced leadership team that is open to fresh ideas
  • We believe in autonomy and reward you for taking initiative
  • We get to be creative daily, and we have fun

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