
Business Development Leader
2 weeks ago
**Job Opportunity:** Relationship Manager
**About the Role:** We are seeking an experienced professional to lead our membership growth, front desk operations, and customer experience.
**Key Responsibilities:
- Develop and implement sales strategies to drive membership sales and retention.
- Manage a team of front desk representatives to ensure exceptional customer service.
- Handle member inquiries, complaints, and conflict resolution in a fair and timely manner.
- Monitor membership growth, cancellations, and customer feedback to inform business decisions.
- Collaborate with cross-functional teams to develop and execute sales promotions and retention strategies.
**Requirements:**
- Proven track record of success in sales, customer service, or fitness industry management.
- Passion for helping others achieve their fitness goals.
- Strong leadership, communication, and problem-solving skills.
- A results-driven mindset with a focus on retention and sales.
**What We Offer:
- Opportunity to work in a dynamic and growing environment.
- Chance to make a meaningful impact on people's lives through fitness.
- Competitive compensation and benefits package.
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