Restaurant Operations Manager

4 weeks ago


Brisbane, Queensland, Australia Grill'd Full time

About Grill'd

At Grill'd, we're on a mission to revolutionize the fast food industry with our commitment to sustainability, community involvement, and exceptional customer service. As a key member of our team, you'll have the opportunity to make a real difference in the lives of our customers and the environment.

  • Leadership and Team Development
    • Lead and motivate a team of 20-50 team members to drive sales growth and build engagement within your restaurant.
  • Operational Excellence
    • Work closely with our Area Managers to ensure the restaurant is running at a high standard, including weekly responsibilities such as rostering, recruiting, stock management, and restaurant compliance.
  • People Focus
    • Empower your team members' development, both personally and professionally through regular check-ins, performance reviews, and creating talent pipelines for promotions.
  • Financial Management
    • Manage business financials including profit & loss, budgets, and KPIs.
  • Community Engagement
    • Ownership of our local matters program for your restaurant by engaging with your local community groups to make a difference.

What We're Looking For

  • Leadership Experience
    • Previous leadership experience, managing a team of 20+ within hospitality/entertainment venues.
  • People Skills
    • Proven experience leading from the front and creating high-performing and engaged teams.
  • Analytical Skills
    • You're great with numbers and have an analytical mindset with experience managing budgets, KPIs, and generating reports and opportunity for sales growth.
  • Customer Focus
    • Someone who prides themselves on a customer-first approach and empowers their team to do the same.

Why Grill'd

  • Career Development
    • We offer a structured onboarding program where you will receive a mix of hands-on learning and leadership workshops.
  • Opportunities for Growth
    • We have endless opportunities to progress your career. So whether you want to own your own restaurant, become an Area Manager, or join our Support Office team, the sky's the limit.
  • Recognition and Rewards
    • High achiever? You will be rewarded with a generous annual company performance bonus paid quarterly.
  • Company Values
    • We care...A LOT. Work for a company that genuinely cares about the environment, sustainability, and our local community.


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