Restaurant Operations Manager
4 weeks ago
About Grill'd
At Grill'd, we're on a mission to revolutionize the fast food industry with our commitment to sustainability, community involvement, and exceptional customer service. As a key member of our team, you'll have the opportunity to make a real difference in the lives of our customers and the environment.
- Leadership and Team Development
- Lead and motivate a team of 20-50 team members to drive sales growth and build engagement within your restaurant.
- Operational Excellence
- Work closely with our Area Managers to ensure the restaurant is running at a high standard, including weekly responsibilities such as rostering, recruiting, stock management, and restaurant compliance.
- People Focus
- Empower your team members' development, both personally and professionally through regular check-ins, performance reviews, and creating talent pipelines for promotions.
- Financial Management
- Manage business financials including profit & loss, budgets, and KPIs.
- Community Engagement
- Ownership of our local matters program for your restaurant by engaging with your local community groups to make a difference.
What We're Looking For
- Leadership Experience
- Previous leadership experience, managing a team of 20+ within hospitality/entertainment venues.
- People Skills
- Proven experience leading from the front and creating high-performing and engaged teams.
- Analytical Skills
- You're great with numbers and have an analytical mindset with experience managing budgets, KPIs, and generating reports and opportunity for sales growth.
- Customer Focus
- Someone who prides themselves on a customer-first approach and empowers their team to do the same.
Why Grill'd
- Career Development
- We offer a structured onboarding program where you will receive a mix of hands-on learning and leadership workshops.
- Opportunities for Growth
- We have endless opportunities to progress your career. So whether you want to own your own restaurant, become an Area Manager, or join our Support Office team, the sky's the limit.
- Recognition and Rewards
- High achiever? You will be rewarded with a generous annual company performance bonus paid quarterly.
- Company Values
- We care...A LOT. Work for a company that genuinely cares about the environment, sustainability, and our local community.
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