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Performance Associate Manager

4 weeks ago

Sydney, New South Wales, Australia GroupM Full time
About GroupM Nexus

GroupM Nexus is the world's leading global media performance organisation that unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit.

Role Outline

The Performance Associate Manager plays a key role in the team, providing implementation & campaign management for key clients while also supporting the planning function. You are responsible for supervising elements of team workload to ensure client demands are met.

Key Responsibilities
  • Collaborate closely with internal teams
  • Establish strong relationships with relevant media, data, and technology partners
  • Foster deep trust and understanding with agency client teams
  • Contribute to great teamwork in your immediate team
What You Should Spend Your Time Doing

People – 20% of your time

  • Oversee workflow of junior team members, swiftly escalating issues as they arise
  • Hold constructive and meaningful performance evaluation meetings with reports each month, setting clear KPIs and monitoring achievement
  • Provide clear guidance and instruction when working with, teaching, or helping others

Product – 40% of your time

  • Take the lead in delivering end-to-end biddable campaigns, including QA compliance and use of best practice
  • Proactively identify and drive innovation and best practice opportunities within your teams.
  • Work with your manager to develop testing frameworks that advance our capabilities

Client – 20% of your time

  • Lead initiatives to improve both agency and client capabilities, working across vendors and partners to achieve success
  • Cultivate strong, trusted relationships with clients at a junior and intermediate level, as it relates to implementation planning & buying
  • Develop your skills of media planning principles, including agency practices and philosophies

Commercial – 20% of your time

  • Ensure all team financial and compliance processes are followed in a timely manner and with 100% accuracy
  • Maintain a strong perspective of in-scope services for your clients, and the process for completing work above and beyond this
  • Provide hands-on leadership to junior staff in dealing with commercial issues, such as account queries, reconciliations, and bookings
What Makes a Great Performance Associate Manager
  • Attention to detail: you display high attention to detail across all work and can spot potential issues ahead of time
  • Organisation: confidently able to optimise work and supports the wider team in this planning & prioritisation
  • Team & collaboration: viewed as a valued member of the team, actively supporting and contributing to the efforts of other team members
  • Communication: can manage conflict to a resolution, adapting communication style to both give and receive constructive feedback
  • Analytical: create new and improved approaches to managing complex information and arrive at logical conclusions
  • Flexibility: adapts to new ideas and initiatives, displays a positive attitude in the face of ambiguity and change
  • Proactivity/taking the initiative: work autonomously, focused on achieving results
  • Problem solving: able to define complex problems, can identify optimal and alternative solutions with minimal supervision