Careers Opportunities in Insurance

2 weeks ago

Sydney, New South Wales, Australia beBeeMotivated Full time $81,435 - $108,990
Job Title: Claims Officer

We are seeking a motivated and experienced Claims Officer to join our team in this exciting opportunity. As a Claims Officer, you will be responsible for promoting our products and services through fostering great relationships with customers and stakeholders.

Key Responsibilities:
  • Process claims in line with set procedures and policies, ensuring that claims are documented correctly and resolved with a prompt and effective outcome.
  • Deliver high-quality customer service and develop a good working relationship with all customers and service providers.
  • Manage claims using the appropriate external and internal specialists to achieve the settlement outcome efficiently and effectively.
Required Skills and Qualifications:

To be successful in this role, you will need:

  • Previous Motor Claims experience.
  • Strong customer service skills with a highly empathetic approach.
  • A passion for making a difference and helping people in their time of need.
  • An engaging and courteous phone manner with the ability to type and talk concurrently.
  • Ability to handle multiple and competing tasks to meet customer needs.
  • Excellent organisational skills with the ability to critically assess and analyse tasks.
Benefits:

We offer a range of benefits to support your work life balance, including:

  • 'Hybrid Working' - a mix of working from home and in the office.
  • Our 'Thriving at our Best' wellbeing program.
  • 18 weeks' gender-equal flexible leave for all new parents.
  • The ability to maximise retirement savings through voluntary super contributions and company matching.
  • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums.
About Us:

We are an international insurer committed to building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We value diversity and inclusion and encourage resilience for our customers, our environment, our economies and our communities.

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