Customer Service Representative

4 days ago


Logan City, Queensland, Australia The Reject Shop Full time
Join Our Team

We are looking for a highly skilled and dedicated individual to join our store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining store operations, and promoting our products and services.

About the Role
  • Provide excellent customer service, respond to customer inquiries, and resolve issues in a professional and courteous manner.
  • Maintain a clean and organized store environment, including merchandising and visual displays.
  • Support sales growth by promoting products and services through upselling and cross-selling techniques.
  • Work collaboratively with colleagues to achieve sales targets and maintain a positive store atmosphere.
Key Qualifications
  • Prior retail experience is an advantage, but not essential. Training will be provided for the right candidate.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Able to work a flexible schedule, including weekends, evenings, and holidays, as required by the business.
Benefits
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and fast-paced working environment where every day is different.
  • Varying shifts across the weekdays, weekends, and extended trade periods.
  • Opportunities to develop a rewarding career, with pathways into leadership roles.


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