Customer Service Ambassador

7 hours ago

Mandurah, Western Australia beBeeCustomerService Full time $30 - $40

Job Overview

We are seeking an exceptional professional to provide top-notch customer service and build lasting relationships with our valued customers in a fast-paced retail environment.

Main Responsibilities:

  • Foster a culture of excellent customer service to drive customer satisfaction and loyalty.
  • BUILD STRONG RELATIONSHIPS WITH CUSTOMERS TO UNDERSTAND THEIR NEEDS AND PREFERENCES.
  • Manage customer complaints and issues in a courteous and professional manner.
  • Collaborate with colleagues to achieve sales targets and improve store performance.
  • Maintain a safe and clean work environment, adhering to company policies and procedures.

What You'll Enjoy:

  • A competitive hourly rate above industry standard.
  • Job stability with an essential service.
  • 10% discount on in-store items.
  • Comprehensive health and wellbeing benefits.
  • Free on-site parking.
  • Fuel Discounts.

Requirements:

  • Exceptional interpersonal skills to build rapport with customers.
  • Energy and motivation to keep pace within an active and busy environment.
  • Ability to prioritize tasks without compromising the customer experience.
  • A vibrant personality with confidence to promote in-store offers.
  • A safety-first approach with a level head in emergency situations.
  • Flexibility with your schedule, working a variety of shifts across a 24-hour operation.

Working Hours:

The majority of our stores operate 24 hours a day, allowing customers to stock up on essentials, grab a hot snack or take a moment to unwind. You will work a range of shifts, including nights and weekends.

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