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Game Room Specialist
2 weeks ago
The gaming industry is an exciting sector where professionals can deliver exceptional guest experiences. We are seeking a seasoned and professional Frontline Gaming Professional to join our team in Hamilton Island.
This role requires strong knowledge of gaming operations, including TAB, Keno, and poker machines, as well as outstanding customer service skills. As a Frontline Gaming Professional, you will be responsible for delivering friendly, efficient, and accurate service across the gaming room, TAB, Keno, and bar.
Key Responsibilities:- Serve patrons in the gaming room, including TAB, Keno, and poker machine operations
- Accurately process wagers, bets, and tickets with attention to detail
- Complete cash clearances and reporting, promptly addressing discrepancies
- Abide by Queensland regulations to ensure compliance at all times
- Assist with food and beverage service from the bistro, main bar, and sports bar
- Deliver exceptional customer service with professionalism and efficiency
- Prior experience working in bars and gaming operations
- Current Queensland RSA and RSG licenses (Essential)
- Ability to obtain a clear Bankruptcy and Criminal History check
- Excellent communication skills and professional work ethic
- Open driver's license
- Subsidised furnished staff accommodation
- Discounts on restaurants, activities, and a weekly gym membership
- Fantastic work culture and supportive community
- Convenient location with walk-in access
- Opportunity to live and work near the Great Barrier Reef
Our mission is to create wonder-filled experiences for our guests, employees, and community. Every team member plays a vital role in shaping those experiences – making Hamilton Island not just a great place to visit but also a great place to work.
A little island can make a big difference – take your next career move to new heights
