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Financial Services Professional
2 weeks ago
As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and guidance to help them achieve their financial goals.
Key Responsibilities:- Conduct in-depth conversations with customers to understand their needs and preferences
- Support customers with digital literacy and online banking capabilities
- Process transactions, handle cash, investigate queries, and assist with documentation while maintaining risk awareness
- Embrace continuous learning and career development opportunities to enhance job performance
- Experience in customer-facing roles and ability to meet targets
- Strong attention to detail to ensure secure and accurate transactions with a risk-oriented mindset
- Confidence in communicating with customers face-to-face and over the phone
- Eagerness to understand and communicate the bank's unique value proposition
- Drive for collaboration and willingness to work together to achieve team goals
- Make a significant impact that directly benefits customers and communities
- Be valued as an individual and join a diverse and inclusive workplace
- Achieve career growth and flexibility through various opportunities
We offer a range of benefits, including health and wellbeing support, professional development opportunities, and flexible policies.
