
Hospitality Team Member
2 days ago
We are seeking a Bar Attendant to join our team at a vibrant brewery and restaurant in Cairns Wharf.
This is an excellent opportunity for someone who is passionate about hospitality and eager to showcase their skills in a fast-paced environment.
- Duties:
- Provide exceptional customer service by greeting and serving customers in a courteous, professional, and efficient manner.
- Offer expert advice on beverage selections, specials, and promotions.
- Handle customer queries and complaints in line with venue policies.
- Mix and serve alcoholic and non-alcoholic drinks to standard recipes.
- Monitor customer consumption and apply RSA principles, including refusing service when required.
- Ensure compliance with liquor licensing legislation, RSA laws, and venue-specific policies.
- Monitor patrons' behaviour and intervene where necessary to maintain a safe environment.
- Check identification to confirm legal age requirements.
- Operate point-of-sale systems and process transactions accurately.
- Reconcile cash and sales at the end of shifts.
- Maintain cleanliness of the bar, glassware, and equipment in accordance with workplace health and safety standards.
- Current Responsible Service of Alcohol (RSA) certification or willingness to obtain same.
- Relevant qualifications in Hospitality or a related field highly regarded but not essential.
- Minimum one year of experience as a bartender/bar attendant.
- Strong knowledge of drink recipes, mixing techniques, and presentation standards.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment while remaining calm under pressure.
- Friendly, energetic, positive, and outgoing personality.
- Ability to work both independently and collaboratively as part of a team.
- Understanding of workplace health and safety regulations for food and beverage service.
- Physical ability to stand for extended periods, lift, and carry moderately heavy trays with glassware and beverages.
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