APAC Fraud Operations Lead

2 days ago

Sydney, New South Wales, Australia beBeeRisk Full time $100,000 - $140,000

Job Description

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We are seeking an experienced professional to lead our risk and fraud operations in the APAC region. The ideal candidate will have a deep understanding of risk management and fraud detection strategies, with expertise in developing innovative solutions to minimize fraudulent activity.

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The successful candidate will be responsible for investigating fraud cases, identifying patterns, and designing scalable solutions to prevent fraudulent activity. This role requires a combination of analytical skills, project management experience, and strong stakeholder management abilities.

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A key focus of this role will be maintaining the balance between delivering an exceptional user experience and preventing fraudulent and abusive activities.

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  • Risk Mitigation: Develop and implement new risk mitigation solutions and frameworks that improve our ability to deter, detect, measure, and intervene against fraudulent activity.
  • Fraud Reduction: Focus on reducing fraud losses to Uber through various motives, including financial fraud, chargebacks, cash underpayment, arrears, refunds, and appeasements.
  • Analytics: Analyze fraud vectors across the marketplace using SQL to review marketplace metrics and properly detect fraud, scope, and recommend or implement solutions.
  • Strategy: Work with Product, Engineering, Data Science, and others to assess nascent issues and develop scalable solutions.
  • Product Improvement: Evaluate the risk potential of new product features or business lines and recommend and influence decision-making to mitigate losses to Uber.
  • Risk Management: Take ownership of risk management in the US&C and do everything possible to support and enhance the quality of our services.
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Requirements

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  • Experience: 8+ years of experience in risk, online retailers, startup, strategy, operations, analytics, business development, or other specialty roles with demonstrated ability in quantitative fields.
  • Knowledge: Deep understanding of the risk and fraud ecosystem.
  • Critical Thinking: Excellent judgment, critical thinking, and decision-making skills.
  • Communication: Ability to translate data findings into business strategy and communicate effectively with cross-functional stakeholders.
  • Skills: Self-motivated with the ability to work independently, SQL proficiency, and ability to solve high-complexity problems using logic, common sense, and data.
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Benefits

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Uber's mission is to reimagine the way the world moves for the better. We're a bold and ambitious company that values innovation, collaboration, and speed. Our offices continue to be central to collaboration and our cultural identity.

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Accommodations

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For certain roles, employees are expected to be in-office for 100% of their time. Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.

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