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Technical Solutions Engineer, Storage, Cloud
1 month ago
At Google, we're committed to empowering and equipping our customers with the best technology solutions. As a Technical Solutions Engineer, you'll play a critical role in helping our customers seamlessly transition to Google Cloud. Your expertise in cloud-based storage and developer tools will enable you to troubleshoot complex technical issues and provide innovative solutions to our customers.
Responsibilities- Analyze system and network configuration issues to identify root causes and implement effective solutions.
- Develop a deep understanding of Google Cloud Platform products and technologies to provide expert-level support to customers.
- Collaborate with cross-functional teams to resolve technical deployment obstacles and improve Google Cloud.
- Work closely with customers to understand their technical needs and provide tailored solutions.
- 4+ years of experience in technical support, professional services, software development, or product operations management.
- Experience with cloud-based serverless, storage, and developer tools technologies.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
