Aged Care Team Leader Position

3 weeks ago


Wagga Wagga, Australia Catholic Healthcare Full time

Community Worker Team Leader Role Overview

Catholic Healthcare is seeking a dedicated and compassionate individual to fill the position of Community Worker Team Leader. This role is a fantastic opportunity for someone who is passionate about delivering high-quality care to older adults and is looking to take on a leadership position within our Home and Community Services team.

Key Responsibilities:

  • Lead and manage a team of Community Workers to provide face-to-face supervision and support to clients in Wagga Wagga and Young.
  • Ensure compliance with Home & Community Services policies and procedures.
  • Mentor and coach Community Workers to improve their performance and skills.
  • Oversee the work of Community Workers, including conducting performance reviews and providing feedback.
  • Work closely with Coordinators and Care Advisors to address any service delivery concerns.
  • Investigate incidents and complaints related to Community Worker performance.

About You:

We are looking for a candidate who has:

  • Demonstrated experience in a supervisory position and some experience in managing performance.
  • High level of verbal and written communication skills.
  • Understanding of rostering management systems.
  • Previous experience as a Home Care Worker (min 3 years) or equivalent is highly desirable.
  • Cert lll or lV in Aged Care or equivalent preferred.
  • Demonstrated knowledge of WHS policy and processes.

Why Work with Us:

  • Opportunity to take on a leadership role within a high-performing team.
  • Build a career with a successful and leading values-based organisation.
  • Be part of a supportive and inclusive 'people first' culture.
  • NFP Salary packaging and Fitness Passport.

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