Food Operations Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeManagement Full time $70,000 - $95,000
Corporate Food Assistant

We are the leading food management platform in Australia and New Zealand. We offer a unique opportunity for a Corporate Food Assistant to join our team.

  • This role involves overseeing the efficient operation of our pantry service at multiple client offices across the CBD.

You will be responsible for managing inventory, coordinating with vendors, and ensuring the pantry is well-stocked with fresh and high-quality food items.

About this role:
  • Oversight of key operational KPIs including stock availability, supplier service levels, and wastage reduction.
  • Ensure Pantry customers consistently receive high service standards that foster satisfaction and loyalty.
  • Conduct regular inventory audits and track usage patterns to optimise stock levels.
  • Implement and maintain effective stock control systems to minimise waste and maximise efficiency.
  • Customer Onboarding & Experience: Oversee the onboarding process for new customers, ensuring smooth operational setup, clear communication of expectations, and successful service launch.
  • Address and resolve customer concerns or issues promptly and professionally.
  • Maintain a clean, organised, and welcoming pantry environment to enhance the customer experience.
  • Process Development & SOPs: Support the design, optimisation, and documentation of operational workflows and Standard Operating Procedures (SOPs).
  • Collaborate with cross-functional teams to identify and implement service enhancements and operational improvements.
  • Monitor and enforce food safety and hygiene practices to ensure compliance with regulations.
Skills and qualifications:
  • Experience in pantry management or a similar food service role.
  • Knowledge of food safety and hygiene regulations.
  • Excellent organisational skills with a high attention to detail.
  • Effective communication and interpersonal abilities.
  • Ability to problem-solve and make sound decisions in a fast-paced environment.
  • Flexibility to adapt to changing needs and work independently.
Benefits:
  • A great opportunity to grow your career with a market leader and innovation champion.
  • Work with an incredibly supportive and high-performing team.
  • Help shape how offices order food and provide a great experience to their staff.
  • Attractive salary package with paid parental leave benefits.
  • Birthday leave.
  • Gym perks and referral bonus for new hires.
Work Environment:
  • Diverse, open, respectful, and upbeat company culture.
  • Weekly team lunches, food samples, and a fully stocked pantry with snacks and drinks.
  • Monthly team events.

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