Business Systems Analyst

2 weeks ago

Townsville, Queensland, Australia Wilmar Sugar Full time

About Wilmar Sugar

We are a leading manufacturer and exporter of raw sugar, and one of the top 10 producers globally. Our business encompasses eight sugar factories across Australia, employing over 2,000 people during the annual sugar production season.

Our comprehensive range of products and services includes sustainable liquid fertiliser and stockfeed products. We are also a significant generator of renewable electricity from biomass and a leading bioethanol producer in Australia.

Job Role

As a Business Analyst supporting our Wilmar Sugar & Renewables business, you will be responsible for analysing current business processes and gathering requirements for various business improvement projects. This role requires someone who can thrive in a fast-paced environment and excel at working across multiple projects simultaneously.

Key Responsibilities:

  • Collaborate with stakeholders, business units, and IT teams to gather and document detailed business requirements.
  • Translate business needs into technical solutions and ensure successful project delivery.
  • Analyse, validate, and prioritise user requests, ensuring they align with business goals and IT capabilities.
  • Develop and maintain process flows, use cases, and functional specifications.
  • Assist in the design and development of new IT systems or the enhancement of existing ones.
  • Perform data analysis to drive business decisions, recommending areas for improvement and process optimisation.
  • Conduct user acceptance testing (UAT) and ensure IT solutions meet business requirements.
  • Act as a liaison between the business and technical teams to ensure smooth communication and project alignment.

Requirements:

  • Proven experience (5+ years) as a Business Analyst or in a similar role.
  • Strong understanding of IT systems, software development lifecycle (SDLC), and business process modelling.
  • Excellent analytical and problem-solving skills, with an ability to think strategically.
  • Proficiency with business analysis tools such as UML, BPMN, or other modelling software.
  • Ability to clearly communicate complex technical concepts to non-technical stakeholders.
  • Strong organisational skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Familiarity with Agile, Scrum, or other project management methodologies is a plus.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • Collaborative and inclusive work environment.
  • Chance to make a meaningful impact in the Sugar and Renewable Energy industry.

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