Government Portfolio Development Specialist

4 days ago


Brisbane, Queensland, Australia TPG Telecom Full time
Account Manager Job Opportunity

We are seeking a highly experienced Account Manager to join our team at TPG Telecom. This is an exceptional opportunity for a seasoned professional to lead the development and retention of existing Government accounts at a state and local government level.

About the Role

The successful candidate will be responsible for:

  • Developing and maintaining strong customer relationships within the Victorian Government portfolio;
  • Reviewing current sales strategies and developing/improving plans for each agency or department within the allocated portfolio;
  • Maintaining the value of the existing portfolio through effective customer lifecycle management and re-sign activities that maximise commercial outcomes;
  • Achieving key monthly, quarterly, and annual growth/sales objectives by building on effective base management to consistently grow (value and product breadth) the allocated portfolio;
  • Maintaining accurate customer contact, pipeline, and other required information in the Customer Relationship Management (CRM) system;
  • Ensuring government reporting and compliance is up-to-date via an internal stakeholder relationship with the Government contracts manager;
  • Attending weekly sales team meetings to review the quality and accuracy of Salesforce pipeline;
  • Reviewing week-on-week sales activity and key pipeline movements;
  • Agreeing kick-off and approach to any upcoming tenders and opportunities;
  • Reviewing status of all active tenders;
  • Reviewing short- and long-term customer relationship quality and key relationship development activities;
  • Reviewing open customer issues, actively assisting in resolutions and ensuring timely escalation where required;
  • Providing ad-hoc support to the Victorian Government Client Partner as and when required;
  • Representing TPG at Government-related vertical meetings and trade events whenever requested, continually promoting the company and its services;
What You'll Need

To be successful in this role, you will need:

  • Highly experienced in using a


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