Administrative Support Representative
3 weeks ago
RDO Equipment Australia is seeking a dedicated Administration Officer to manage reception duties, oversee general office administration, and provide essential support to our service team. This position presents a valuable opportunity to leverage your current expertise while acquiring new skills.
About You:
You possess a vibrant energy, resilience, and exceptional organizational skills. As a standout Administration Officer, you excel in innovative and commercial thinking to enhance business growth and customer satisfaction. You consistently seek improved methods and thrive in an environment that encourages challenging conventional practices.
Key Responsibilities:
- Serve as the primary point of contact, representing the branch and assisting customers by connecting them with the appropriate personnel or department.
- Execute general administrative and reception tasks, including managing phone and email inquiries.
- Offer administrative assistance to the Service Department, which encompasses creating job orders, invoicing, scheduling, booking jobs, follow-ups, data entry, and maintaining records.
Required Skills and Experience:
- A solid background in administration within a relevant industry is preferred.
- Demonstrated ability to foster relationships with customers, colleagues, and management.
- Proficient computer skills, including extensive knowledge of various systems.
- Exceptional attention to detail, along with strong organizational and time management capabilities, enabling you to think quickly and effectively.
Additional Benefits:
At RDO Equipment, we believe in rewarding our employees with a range of benefits, including:
- Structured incentive programs, commissions, and bonuses.
- Employee Assistance Program offering support across various life aspects for employees and their immediate families.
- A dedicated Wellness Hub promoting overall quality of life.
- Regional salary packaging, allowances, and tax benefits.
- Financial support for approved educational courses and study leave.
- Paid community leave to engage with local organizations and charities annually.
- Permanent discounts on shopping and exclusive employee benefits through various retailers.
- Recognition gifts and awards for anniversaries and milestones.
- Enhanced paid parental leave with superannuation contributions.
- Special celebration gifts for personal milestones.
- Exclusive staff discounts on machinery, products, and merchandise.
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